Active Work

old tools

When you wake up in the morning, do you choose to brush your teeth? Do you choose to eat something ‘easy’ or ‘quick’ for breakfast? Do you choose what route you take to work? Do you choose to go to work? Probably not. In fact, many of the things we do on a daily basis […]

How to Play the Guitar

How do you learn to play guitar? Do you beat yourself up each time you hit a wrong note? No, you start again. You repeat. You do it better. And pretty soon, it’s right. And soon after that, it’s good. And if you keep going. Maybe. Just maybe. It’ll be spectacular. But you don’t get […]

I’m sorry, that’s not our problem

In customer service, it’s easy to pass the buck. “Sir, if we can’t repeat the issue, we can’t help you…” “Sir, it looks like the issue is with your [insert other company here] provider. Please call them for help.” Or even… “See our online help forum for answers to common issues” It’s far more rare […]

Here, I made this: WordPress Popup Surveys

Collecting feedback from your website visitors can be an incredible asset to your blog or business website. It allows you to find out what your ACTUAL visitors are thinking, instead of waiting for them to send you emails – or worse, just guessing. There are a number of tools available that allow you to collect […]

Planning to death

It feels good to plan. We plan our lives We plan what we would do with more time off We plan what we would do if we won the lottery We plan a new business In fact, many times planning is just another form of procrastination… … because doing is hard. Doing ruins plans, because […]

I’ll think about it…

Thinking about something only works if you’re willing to actually think. It only works if you’re going to add value to the decision making process. It only works if you’re going to process what was said, and if you might change your choice from what your gut tells you, to something else. If, in fact, […]

Your big idea isn’t that big

By: Steve Jurvetson

Ideas are a funny creature. We want to protect them. “My idea is a million dollar idea… but I can’t tell you about it, you might steal it” I hate to burst your bubble, but there’s no such thing as a million dollar idea. Ideas are only a small part of the overall picture. Ideas […]

Is the government running your business?

You’d be hard pressed to find someone who thinks that government organized projects are efficient. You’d be even harder pressed to find someone who would call most governments a well run organization. Why then, do so many companies let themselves be run by the government? They do so by building policy based on what’s bare […]

Using the Firefox Reader View to Improve Your Landing Pages

The Firefox web browser just came out with some updates which include a new feature called “Reader View.” It’s a new button that’s located on the right side of the address bar: The button essentially removes all distractions on a web page, and leaves only the text. What Firefox probably didn’t intend, is that this […]